i like it quite a bit Bet MGMpoker site. Living in Michigan, I enjoy perhaps the most diverse and wide selection of casinos, sportsbooks and online poker apps in the country. And for my money, the interface I’m most comfortable using is BetMGM. Given the way all apps essentially offer the same thing, the factors that determine which ones you use regularly are: Ease of navigation, visual appeal, brand loyalty, worthy bonus offers.
This preamble is intended to clarify that I am using this app. i like it. I’m playing some games right now as I write this.
But BetMGM, I would love to know how to stop you. The fact that you are making it so hard is the problem.
by a wide margin, BetMGM Poker The Mac desktop is the most pushy and rude of all. legit appYou have to pay attention in a different way than other casinos or other types of apps!It must be everyone’s worst nightmare gambling problem.
This has to stop.
Read more from the State of Play column:
If you think you’ve lost, BetMGM will bring you back
above Mac or PC laptopall poker apps give users download software. in the meantime Sports bettors and casino players There are different poker programs that allow you to enjoy the activity through the website and simply close the window and walk away.
Now, let’s agree that if a player wants to quit a casino app, they should do so with minimal fuss. This is a key principle and can be considered a fundamental tenet of any company. curbing gambling addiction.
of BetMGM issuesHowever, it starts when I launch the app. You’re faced with a sign-in box above a grid that lists ongoing games and tournaments.your Location not confirmed you also Not signed in yetbut they already want you to feel FOMO.
There are only two options: login or close the login box and exit the app. Other actions (including Command-Q Quick Quit) are prohibited.
If you log in and play, but don’t quit and move on to something else on your laptop, the app will wait a few minutes before actively requesting a response. This is fine, but the BetMGM Poker icon in the dock starts jumping and jumping.
Oh my god, jump.you get everything here especially intrusiveYou’re logged out, but that’s not enough. They feel the need to keep tapping you on the shoulder. come back! It’s more of a gamble to do! ” Responding to the bounce will take you back to that login box. Again, no easy Command-Q exit.
Finally, if you’re logged in and want to exit, you can press Command-Q. But it’s also not as simple as it sounds. You are forced to answer “Are you sure you want to log out?” before the app lets you go.By the way, the default answer is no.
This is just another way this app keeps you on its toes. If you make a mistake, you can restart the app and sign in again. Perhaps it makes sense to ask this question if you are in the middle of a game or hand. But BetMGM Poker demands this even if you don’t have money to play.
Does not help prevent problem gambling
I am not a gambling addict.I know my limits and me play low stakesThat said, there are times when you lose your grip, get upset about losing, and decide to keep playing and try to get your money back. When you feel that way, get up and move away from your laptop or move to a different location on your computer. Scroll through Twitter, read Mediaite, watch Netflix, and so on until you’ve calmed down.
I can only imagine how someone suffering from a manic episode would react to icons bouncing around while trying to escape, or apps claiming a two-step method of shutting down casinos.
I Problem Gambling Efforts at BetMGM I don’t know about these particular quirks of poker software. After all, quitting an app on your phone is as easy as swiping up. On mobile phones, poker and casino apps don’t have the same intrusiveness when they go to the background.
but it is 3 weeks Because I asked the BetMGM media gang to explain why the software deploys these tactics to prevent player abandonment. “Can I have some time to speak with my poker team to get some more insight?” the spokesperson wrote. “Once you’ve got your thoughts together about our end, I’ll be back with you!”
Since then the software has been updated twice. In both cases these issues were not resolved. Of course, I haven’t heard anything from the “poker team”.
‘RG Check’ certification is missing a critical component
i also asked Elaine McDougalCommunications Director Responsible Gambling Counciloffers permits to online casinos that adhere to a number of principles to protect addicts from themselves. RGC awarded BetMGM with ‘RG Check’ According to a BetMGM press release, it “verifies organizations that have implemented robust responsible gaming policies and practices. Includes evaluation.
McDougall said in an email that the RG Check certification consists of “9 criteria, 48 criteria and numbers that measure the scope and effectiveness of an operator’s RG programming in areas such as site and product design, marketing communications and player assistance. It consists of 100 indicators,” he said. You may be victimized by gambling. ”
Still, she goes on to admit that the original recipe lacks what seems easy.
“The actual logout functionality is not explicitly included. This process of extra steps and nudges during the logout process is a tactic that is becoming more common on various platforms and has been used by some vulnerable populations. This is an area that RGC will investigate in its next Standards and Best Practices review and update the RG Checks program accordingly.”
teeth. Is this a problem not included in the 9 Criteria, 48 Criteria, or Hundreds of Indicators? You might think the criteria are simple. A gambler who wants to leave should do so as quickly and easily as possible. Full stop.
BetMGM Poker has a few other quirks that further question the company’s commitment to preventing addiction. On the laptop, gambling problem information – “If you or someone you know has a gambling problem and needs help, please call 1-800-GAMBLER” – signed in Doesn’t appear in his box. You have to scroll down to read it. This information should be visible, not hidden. Who scrolls through the login box?
Also when exiting the app there is nothing in the box asking if you really want to go problem gambling Information at all. This is where most apps offer it as a goodbye message, but BetMGM Poker does not.
BetMGM and MGM Resorts definitely have a lot of people taking this issue seriously. And I hope one of them reads this and gets in touch with me to let me know when and how all this will be fixed.