With a global reputation for excellence and innovation, vivo is pleased to host a ‘Service Day’ in Pakistan from the 3rd Monday to Wednesday of each month. This initiative by vivo is dedicated to providing customers with an exceptional, hassle-free experience.
vivo recognizes that customer expectations are constantly changing and has responded by developing creative and thoughtful services to meet every need. With the introduction of Service Day, vivo underscores its dedication to providing superior products and services to its valued customers and aims to elevate the customer experience to an unparalleled level of excellence.
vivo’s Service Day is an integral part of the brand’s philosophy of putting the customer at the center of everything. Launched in 2020, the initiative has proven to be highly successful in improving the after-sales experience for vivo smartphone users.
On service days, you can use protective films and covers, as well as smartphone cleaning and disinfection, system recovery, software upgrades, maintenance, etc., free of charge without labor costs. Through this initiative, vivo aims to empower and support Pakistani consumers by providing easy access to cutting-edge technology and a hassle-free experience.
At vivo, putting the customer at the center of everything we do is paramount, so ‘service days’ are an important aspect of the brand’s philosophy. Launched in 2020, the initiative has been a huge success, improving the after-sales experience for vivo smartphone users.
During Service Days, customers can enjoy a variety of free services such as phone cleaning and disinfection, system recovery and software upgrades, maintenance, protective films and covers. The initiative aims to empower and assist Pakistani consumers by providing hassle-free access to cutting-edge technology.
Kevin Jiang, Customer Service Director of vivo Pakistan, proudly describes the many options available. Service Day aims to provide customers with smooth and satisfactory after-sales service. This initiative is stronger than ever thanks to the tremendous love and support we have received from local consumers. We consider it an integral part. We strive to resolve customer issues as quickly and efficiently as possible and are proud to offer cutting-edge products and services that provide the best possible shopping experience. Our ultimate goal is to meet the needs of our customers, and Service Days are just one of the many ways we achieve this. ”